Smartwatch Wear OS Support

Smartwatch Keeps Disconnecting from Phone? How to Fix It

smartwatch keeps disconnecting from phone

Is your smartwatch constantly disconnecting from your phone? It can be frustrating, but there are a few things you can do to fix the problem. This guide covers everything you need to know, from basic troubleshooting tips to more advanced solutions. Learn how to fix your smartwatch keeps disconnecting from your phone.

If your watch loses connection with the phone, many smartwatch features will not work properly. Many smartphone apps depend on maintaining a constant connection with the phone. Some smartwatch features will not work without a connection to the phone.  The connection can be via Bluetooth or WIFI.  You can be miles away from your smartphone but as long as both the smartphone and the smartwatch are connected to the internet, the connection will continue.

Basic troubleshooting tips to fix your smartwatch disconnecting from your phone:

  • Check the distance between your smartwatch and phone. Make sure they are within range of each other. Bluetooth has a range of about 30 feet, but it can be shorter depending on the environment.
  • Restart your smartwatch and phone. This can often fix minor software glitches that may be causing the problem.
  • Check to see if the Bluetooth connection is turned on in the smartphone.
    • On your Android smartphone – Open Settings, Touch on Connected Devices, Touch on Bluetooth – verify the Bluetooth is turned on
  • Forget the Bluetooth connection between your smartwatch and phone. This will erase the connection information and force the two devices to reconnect from scratch. To do this, go to the Bluetooth settings on your phone and select your smartwatch. Then, tap the “Forget” or “Unpair” button.
  • Update your smartwatch’s software. Smartwatch manufacturers regularly release software updates that include bug fixes and performance improvements. Make sure you have the latest version of your smartwatch’s software installed. How to upgrade your smartwatch?
  • Verify that both devices are connected to the internet and both devices are logged into the same Google account.
  • Check to see if Airplane mode is turned on in your smartphone.
    • Swipe down on your smartphone’s home screen (might need to swipe down twice) and scroll looking for Airplane mode. Verify is is turned off.
  • Make sure Airplane mode is turned off in your smartwatch.
    • Open Settings, Touch on Connectivity, scroll looking for Airplane mode and verify it is turned off.
  • Verify that your smartwatch and apps are all up-to-date.
  • Restart your smartwatch and smartphone.
    • On your smartwatch – Open Settings, scroll down to Restart, touch Done.
    • Restart your smartphone
  • Reset your smartwatch to factory settings.

Advanced troubleshooting tips

  • Disable battery saver mode on your phone. Battery saver mode can sometimes interfere with Bluetooth connections.
  • Reset your smartwatch to factory settings. This will erase all of your data and settings, so make sure you back up anything important before doing this. To reset your smartwatch, go to the Settings menu and find the Factory reset option.

Additional tips

  • Keep your smartwatch and phone charged. A low battery level can sometimes cause Bluetooth connection problems.
  • Avoid using too many Bluetooth devices at once. If you have too many Bluetooth devices connected to your phone, it can interfere with the connection to your smartwatch.
  • Try moving away from any sources of interference. Certain devices, such as microwaves and cordless phones, can interfere with Bluetooth signals.

Common problems and solutions for a smartwatch that keeps disconnecting from a phone:

Problem: The smartwatch is not within range of the phone.

Solution: Make sure that the smartwatch and phone are within Bluetooth range of each other. Bluetooth has a range of about 30 feet, but it can be shorter depending on the environment.

Problem: Bluetooth is not turned on on the smartwatch or phone.

Solution: Make sure that Bluetooth is turned on on both the smartwatch and phone. You can usually find the Bluetooth setting in the Settings menu.

Problem: There is a problem with the Bluetooth connection between the smartwatch and phone.

Solution: Try restarting the smartwatch and phone. If that doesn’t work, try forgetting the Bluetooth connection between the two devices and then reconnecting them. To do this, go to the Bluetooth settings on the phone and select the smartwatch. Then, tap the “Forget” or “Unpair” button. Once the connection has been forgotten, try pairing the two devices again.

Problem: The smartwatch’s software is out of date.

Solution: Make sure that the smartwatch has the latest software installed. Smartwatch manufacturers regularly release software updates that include bug fixes and performance improvements. To update the smartwatch’s software, usually, you can find the option in the Settings menu.

Problem: The smartwatch or phone is running low on battery.

Solution: Make sure that both the smartwatch and phone have enough battery life. A low battery level can sometimes cause Bluetooth connection problems.

Problem: There is interference from other devices.

Solution: Try moving away from any sources of interference, such as microwaves and cordless phones.

Problem: There is a problem with the smartwatch’s hardware.

Solution: If you have tried all of the above tips and the smartwatch is still disconnecting from the phone, contact the smartwatch manufacturer for support.

Frequently asked questions and answers for a smartwatch that keeps disconnecting from a phone:

Q: Why does my smartwatch keep disconnecting from my phone?

There are a number of reasons why your smartwatch might keep disconnecting from your phone. Some of the most common reasons include:

  • The smartwatch is not within range of the phone.
  • Bluetooth is not turned on on the smartwatch or phone.
  • There is a problem with the Bluetooth connection between the smartwatch and phone.
  • The smartwatch’s software is out of date.
  • The smartwatch or phone is running low on battery.
  • There is interference from other devices.
  • There is a problem with the smartwatch’s hardware.

Q: How can I fix my smartwatch from disconnecting from my phone?

There are a number of things you can try to fix your smartwatch from disconnecting from your phone. Some of the most common solutions include:

  • Make sure that the smartwatch and phone are within Bluetooth range of each other.
  • Make sure that Bluetooth is turned on on both the smartwatch and phone.
  • Try restarting the smartwatch and phone.
  • Try forgetting the Bluetooth connection between the two devices and then reconnecting them.
  • Update the smartwatch’s software.
  • Make sure that both the smartwatch and phone have enough battery life.
  • Move away from any sources of interference.

Q: What should I do if I have tried all of the above tips and my smartwatch is still disconnecting from my phone?

If you have tried all of the above tips and your smartwatch is still disconnecting from your phone, it is possible that there is a problem with the smartwatch’s hardware. In this case, you will need to contact the smartwatch manufacturer for support.

Q: What are some tips for preventing my smartwatch from disconnecting from my phone?

Here are some tips for preventing your smartwatch from disconnecting from your phone:

  • Keep the smartwatch and phone within Bluetooth range of each other.
  • Make sure that Bluetooth is turned on on both the smartwatch and phone.
  • Keep the smartwatch’s software up to date.
  • Keep both the smartwatch and phone charged.
  • Avoid using too many Bluetooth devices at once.
  • Try moving away from any sources of interference.

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